Aldiablos Infotech Pvt Ltd BPO Services with the Global Outsourcing Sector
Aldiablos Infotech Pvt Ltd BPO Services With the global outsourcing sector showing steady growth, despite the looming slowdown, there have been many KPO and BPO units coming up especially in the developing nations. For a layman, both seem one and the same thing but in reality there is profound difference in KPO and BPO. Let us first define both the terms.
What is BPO?
Business Process Outsourcing or BPO is outsourcing of some of the business functions to a third party in order to save money. It usually consists of the back office or front office operations. While front office services are related to client interaction and customer support, back office services are related to finance and HR. If outsourcing is done to Aldiablos Infotech Pvt Ltd BPO Services situated outside the parent company's country, it is known as offshore outsourcing.
What is KPO?
Knowledge Process Outsourcing or KPO is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to Aldiablos Infotech Pvt Ltd KPO Services are usually more specialized and knowledge based as compared to BPOs. Services included in KPO are related to R&D, Capital and insurance market services, legal services, biotechnology, animation and design, etc. are the usual activities that are outsourced to KPOs. LPO or Legal Process Outsourcing is special type of KPO dealing with legal services.
Growing at a rapid pace, the global KPO industry encompasses areas like data search, integration and management services, financial services, research and analytics, technology research, computer aided simulation and engineering design, and professional services such as business research and legal services. Unlike conventional BPO, where the focus is on process expertise, the focus in KPO is on knowledge expertise and requires service providers to possess advanced technical and analytical skills.
Aldiablos BPO Ltd Company offer comprehensive Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services to customers worldwide. For more than a decade, we have provided 24/7/365 technical support, multi-lingual support, managed services, and multi-channel services delivery. Our domain expertise makes us leaders across different domains like Healthcare, High Technology, and BFSI(Banking, Financial services and Institute).
Business Process Outsourcing or BPO is outsourcing of some of the business functions to a third party in order to save money. It usually consists of the back office or front office operations. While front office services are related to client interaction and customer support, back office services are related to finance and HR. If outsourcing is done to Aldiablos Infotech Pvt Ltd BPO Services situated outside the parent company's country, it is known as offshore outsourcing.
What is KPO?
Knowledge Process Outsourcing or KPO is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to Aldiablos Infotech Pvt Ltd KPO Services are usually more specialized and knowledge based as compared to BPOs. Services included in KPO are related to R&D, Capital and insurance market services, legal services, biotechnology, animation and design, etc. are the usual activities that are outsourced to KPOs. LPO or Legal Process Outsourcing is special type of KPO dealing with legal services.
Growing at a rapid pace, the global KPO industry encompasses areas like data search, integration and management services, financial services, research and analytics, technology research, computer aided simulation and engineering design, and professional services such as business research and legal services. Unlike conventional BPO, where the focus is on process expertise, the focus in KPO is on knowledge expertise and requires service providers to possess advanced technical and analytical skills.
Aldiablos BPO Ltd Company offer comprehensive Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services to customers worldwide. For more than a decade, we have provided 24/7/365 technical support, multi-lingual support, managed services, and multi-channel services delivery. Our domain expertise makes us leaders across different domains like Healthcare, High Technology, and BFSI(Banking, Financial services and Institute).